If your order arrives incorrect, damaged, or defective, please contact us at support@sarassil.com within 30 days of delivery. We will provide a full refund or replacement for eligible items.

To request a refund, email support@sarassil.com with your order number and details of the issue. If your return is approved, you’ll receive instructions and a prepaid return label. Refunds are issued within 5–7 business days after the item is inspected.

No, standard shipping is always free. Your order will be printed, packed, and shipped at no extra cost.

We release promo codes during major shopping events, Black Friday, Cyber Monday, New Year’s, and seasonal launches. Subscribe to our newsletter to receive these codes as soon as they drop.

We securely accept Visa, Mastercard, American Express, Amazon Pay, Apple Pay, Google Pay, and Shop Pay.

Immediately after you place your order, we send a confirmation email that includes your order number, item details, and payment summary. Haven’t seen the email within a few minutes? Check your spam or promotions folder, then contact us at support@sarassil.com and we’ll resend the confirmation right away.

Of course you can change or cancel your order. Just email support@sarassil.com with your order number as soon as possible, and we’ll take care of the update or cancellation for you.

Absolutely. The moment your package ships, you’ll receive a tracking link by email. Tracking updates in real time from our facility to your doorstep.