We’ll fix it fast. Send a photo of the incorrect item and your order number to support@sarassil.com. We’ll remake and reship the correct product at no cost, or issue a full refund if you prefer.

If your item is defective, damaged, or not as described, email support@sarassil.com. Include your order number and clear photos of the issue. Once approved, refunds are credited to your original payment method within 7 days.

Shipping is completely free, no minimum purchase required and no hidden fees. Just place your order, and we’ll handle the rest.

We release promo codes during major shopping events, Black Friday, Cyber Monday, New Year’s, and seasonal launches. Subscribe to our newsletter to receive these codes as soon as they drop.

We securely accept Visa, Mastercard, American Express, Paypal, Amazon Pay, Apple Pay, Google Pay, and Shop Pay.

Immediately after you place your order, we send a confirmation email that includes your order number, item details, and payment summary. Haven’t seen the email within a few minutes? Check your spam or promotions folder, then contact us at support@sarassil.com and we’ll resend the confirmation right away.

Of course you can change or cancel your order. Just email support@sarassil.com with your order number as soon as possible, and we’ll take care of the update or cancellation for you.

Absolutely. The moment your package ships, you’ll receive a tracking link by email. Tracking updates in real time from our facility to your doorstep.